Paul Beswick on software development
From AI Beyond Enterprise Speed with Marsh SVP & Chief Information and Operations Officer Paul Beswick · · Enterprise AI Innovators
“If you can knock out production grade applications in weeks and sometimes days, than we have done, the multimonth negotiation process of capex is insane. And I think that there are pretty fundamental changes obviously happening in how software is being built. There need to be commensurate changes in how organizations think about where software should be built, by whom, under what constraints, how the money flows for doing this.”
On , Paul Beswick, SVP, Chief Information & Operations Officer at Marsh & McLennan Companies, Inc., spoke about software development during AI Beyond Enterprise Speed with Marsh SVP & Chief Information and Operations Officer Paul Beswick on Enterprise AI Innovators.
About Paul Beswick
Paul Beswick, SVP and Chief Information and Operations Officer at Marsh, discussed the firm's approach to AI deployment in a May 2026 episode of the Enterprise AI Innovators podcast. He described the rapid development of Marsh's internal AI tool, LenAI, which was built in a few days and rolled out firm-wide. Beswick said the tool led to the creation of document processing, translation, and summarization capabilities, as well as connectors to data and office software. He characterized this infrastructure as "scaffolding" that could support future commercial tools or industrialized use cases. Beswick also commented on organizational dynamics around AI projects. He stated that "the cost of the meeting to discuss what you're going to build is more than the cost of building the thing" and criticized "multimonth negotiation processes" for budget approval. He advised breaking large projects into smaller sequential ones, saying "break those three into 20 each and do them sequentially one at a time." Beswick noted that the insurance industry is "document heavy" and that Marsh is focused on document ingestion and automated routing of information.