Kenneth Tuchman on employee retention
From Denver Health Foundation Springboard Series - The Impact of Public Health - November 2021 · · Denver Health Foundation
“If you create an environment of caring and compassion you can attract and keep better employees — they become emotionally loyal and think multiple times before they leave, which ultimately drives higher profits and better customer outcomes.”
On , Kenneth Tuchman, Founder, Chairman & Chief Executive Officer at TTEC HOLDINGS INC, spoke about employee retention during Denver Health Foundation Springboard Series - The Impact of Public Health - November 2021 on Denver Health Foundation.
About Kenneth Tuchman
Kenneth Tuchman, chairman and CEO of TTEC Holdings, has spoken about the company's public health and community engagement initiatives. During a Denver Health Foundation event in November 2021, Tuchman described TTEC's pandemic response, including moving roughly 60,000 computers to employees' homes and purchasing about $1.7 million worth of vaccines for the Philippines. He stated that companies have a responsibility to support employee health and that such efforts are good for business. Tuchman also discussed TTEC's philanthropy model, in which employees write grant proposals for their communities and pair funding with volunteerism, and he argued that the healthcare community should push for action against what he called "raw sewage of misinformation on social media." In a 2020 LinkedIn broadcast, Tuchman urged employees to vote, calling it a "civic duty" and describing the 2020 election as "one of the most important elections in history." He encouraged early voting and volunteering as poll workers. In earlier appearances, Tuchman praised the Colorado I Have A Dream Foundation for providing educational opportunities and said the program gave him "hope that the public school system can actually perform." He also outlined TTEC's corporate values in a 2014 video, stating the company's purpose is "to deliver humanity to business" and its vision is to help organizations create "emotionally connected valuable and lasting relationships."