Todd Fry on customer feedback

About Todd Fry

Todd Fry, Chief Accounting Officer and Treasurer at Installed Building Products, appeared on the Rigby Campfire Podcast in August 2025, where he discussed his passion for hunting in Africa and his interest in fine firearms. Fry stated that Africa spurred him to learn more about collecting bespoke firearms, and he described his preference for working rifles over highly engraved pieces, saying, "Even though these are fine beautiful London bests, I'm a man that they're still working rifles for me." He also reflected on his early business career, noting that he started his first companies at age 26 and recalled a bank CEO telling him, "Todd, until you're 30 days late, don't call me anymore." Fry emphasized the importance of listening to customers, stating, "If you're not going to listen to your customers, then what's the point of getting out of bed in the morning?" In earlier appearances from 2018 and 2019, Fry, then serving as director of environmental services at Dock Woods, hosted "Tool Time with Todd" episodes detailing renovation projects at the retirement community. He provided updates on phased construction, including new carpeting, lighting, and furnishings in common areas, a new restaurant with a cooking experience for residents, and a chapel with LED lighting. Fry noted that contractors salvaged a plant wall and that residents were using Fisher Auditorium as a dining room during construction. He described the project's progress through multiple phases, with work on Oak Wood Court and resident services buildings underway.

Profile compiled from Todd Fry's verified public interviews and appearances. See all quotes & transcripts →