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Paul Beswick on AI development costs

From AI Beyond Enterprise Speed with Marsh SVP & Chief Information and Operations Officer Paul Beswick · · Enterprise AI Innovators

“Increasingly the cost of the meeting to discuss what you're going to build is more than the cost of building the thing. And one of the things that's even higher cost in a lot of companies is the months of negotiation to get budget to even start thinking about doing anything at all.”

Paul Beswick
SVP, Chief Information & Operations Officer, Marsh & McLennan Companies, Inc.
Policy Impact AI development costscorporate budgetinginnovation speed

On , Paul Beswick, SVP, Chief Information & Operations Officer at Marsh & McLennan Companies, Inc., spoke about AI development costs during AI Beyond Enterprise Speed with Marsh SVP & Chief Information and Operations Officer Paul Beswick on Enterprise AI Innovators.

AI Beyond Enterprise Speed with Marsh SVP & Chief Information and Operations Officer Paul Beswick
Watch on YouTube at 18:23
AI Beyond Enterprise Speed with Marsh SVP & Chief Information and Operations Officer Paul Beswick
Watch on YouTube at 18:23
On the 68th episode of Enterprise AI Innovators, host Saam Motamedi (General Partner, Greylock Partners) talks with Paul Beswick, SVP & Chief Information and Operations Officer at Marsh, about building production-grade AI tooling in days, why a portfolio of twenty small sequential projects beats three big flagship ones, and what the scaffolding around the firm's internal LenAI tool taught Marsh about agent harnesses and operational AI. 00:00 Introduction / title animation 00:47 Three interesting things 01:45 Paul’s career / background 02:35 Marsh scope and scale 0:3:33 Voice crowdsourcing at Marsh 05:45 Small AI hacks, compound impact 09:10 Building LenAI before MCP 13:25 Document AI in insurance 16:03 Rethinking AI ROI and budgets 19:55 Lightning round 23:48 Outro / closing remarks Quick Hits from Paul: On staying current as a CIOO: "I code probably weekly if not more." On building scrappy versus buying commercial: "We only lag by a few months, and it costs a lot less to do it this way." On a new CIO's first three AI projects: "Break those three into 20 each and do them sequentially, one at a time." Book Recommendation: Titus Groan by Mervyn Peake
Paul Beswick

About Paul Beswick

SVP, Chief Information & Operations Officer · Marsh & McLennan Companies, Inc.

Paul Beswick, SVP and Chief Information and Operations Officer at Marsh, discussed the firm's approach to AI deployment in a May 2026 episode of the Enterprise AI Innovators podcast. He described the rapid development of Marsh's internal AI tool, LenAI, which was built in a few days and rolled out firm-wide. Beswick said the tool led to the creation of document processing, translation, and summarization capabilities, as well as connectors to data and office software. He characterized this infrastructure as "scaffolding" that could support future commercial tools or industrialized use cases. Beswick also commented on organizational dynamics around AI projects. He stated that "the cost of the meeting to discuss what you're going to build is more than the cost of building the thing" and criticized "multimonth negotiation processes" for budget approval. He advised breaking large projects into smaller sequential ones, saying "break those three into 20 each and do them sequentially one at a time." Beswick noted that the insurance industry is "document heavy" and that Marsh is focused on document ingestion and automated routing of information.

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