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Arnold Donald on travel industry

From Immersive Travel Experiences: Treanor, Arnold W. Donald, and Manfredi Lefebvre d'Ovidio #FIIPRIORITY · · FII Institute

“It brings people together so they can discover what they have in common and they can learn to celebrate their differences rather than to fear them. So it's very important economically but it's especially important from a humanity standpoint.”

Arnold Donald
Former President & Chief Executive Officer, Carnival
travel industryhumanitycultural exchange

On , Arnold Donald, Former President & Chief Executive Officer at Carnival, spoke about travel industry during Immersive Travel Experiences: Treanor, Arnold W. Donald, and Manfredi Lefebvre d'Ovidio #FIIPRIORITY on FII Institute.

Immersive Travel Experiences: Treanor, Arnold W. Donald, and Manfredi Lefebvre d'Ovidio #FIIPRIORITY
Watch on YouTube at 1:02
Immersive Travel Experiences: Treanor, Arnold W. Donald, and Manfredi Lefebvre d'Ovidio #FIIPRIORITY
FII Institute
Watch on YouTube at 1:02
HOW IMMERSIVE EXPERIENCES ARE CAPTIVATING TODAY'S TRAVELER FII PRIORITY Miami 2024 Plenary | 10:50AM - 11:05AM | February 23rd, 2024 In 2023, consumers went further than ever before—crossing off bucket list adventures to the Arctic and even into space. While travelers’ reach is anticipated to grow in 2024, their pursuit of authentic, unique experiences will become more pronounced. According to Hilton’s 2024 Trends Report, 85% of travelers seek to try local cuisines and nearly 50% seek to learn about their destination's local customs, traditions, natural ecology, and preservation efforts. On the other end of the spectrum, tourists are applying trends in consumer tech like, AR/VR technology, IoT, and contactless payment, taking their experiences to next-level entertainment. How is the industry balancing the consumer’s competing demands for natural and artificial authenticity in curating experiences? Moderator: Eithne Treanor, Managing Director, E. Treanor Media Speakers: Arnold W. Donald, Chairman, World Travel & Tourism Council (WTTC), Manfredi Lefebvre d'Ovidio, Chairman, Abercrombie & Kent
Arnold Donald

About Arnold Donald

Former President & Chief Executive Officer · Carnival

In February 2023, Arnold Donald received the 2023 Lifetime Achiever in Business Award from the St. Louis American Foundation. In a video produced for the event, Donald discussed his background, stating he was born in New Orleans in 1954 during segregation and attended an all-boys Catholic high school. He said he decided in his junior year to become a general manager of a Fortune 100 company, a plan he executed by joining Monsanto, where he spent 23 years and eventually became president of the agricultural company. Donald said he served on Carnival's board for nearly 13 years before being asked by then-chairman Micky Arison to become CEO, a role he accepted because he saw travel as a platform that brings people together. During the COVID-19 pandemic, Donald stated in a September 2020 interview that the impact on the cruise industry was "absolutely devastating," with zero revenue and no guests. He noted that Carnival had raised over $12 billion in capital markets and emphasized cash conservation. In 2021, Donald reported that bookings were within historical ranges and that there was "pent-up demand" for cruising. He outlined plans for ships to resume operations with enhanced protocols, including PCR testing and isolation areas, and said the company was sailing largely with vaccinated guests. Donald also stated that the company did not require mass layoffs and aimed to financially protect employees at the manager level and below.

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