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Brannigan Thompson on governance

From Episode 109 — Brannigan Thompson — Voya Financial · · Keystone Partners

“Making sure that we are good stewards of the capital that our customers have entrusted into us means we have to do this in a good governance way and in a smart way — especially in our industry and financial services, controls are everything.”

Brannigan Thompson
Executive Vice President & Chief Human Resources Officer, VOYA FINANCIAL INC
Policy Impact governancestewardship of capitalAI governancefinancial services controls

On , Brannigan Thompson, Executive Vice President & Chief Human Resources Officer at VOYA FINANCIAL INC, spoke about governance during Episode 109 — Brannigan Thompson — Voya Financial on Keystone Partners.

Episode 109 — Brannigan Thompson — Voya Financial
Watch on YouTube
Episode 109 — Brannigan Thompson — Voya Financial
Keystone Partners
Watch on YouTube
Brannigan Thompson, EVP and Chief Human Resources Officer at Voya Financial, joins host Dave Hennessy to discuss Voya's strategic shift and what it means for talent strategy. Brannigan shares how his experience living and working in the Netherlands early in his career shaped his leadership approach, and how Voya is now designing its organization for the future rather than around current talent. Key topics: Designing structure and success profiles for where the business will be in 3-5 years Implementing AI agents in HR, including interview scheduling and development planning Voya's four cultural pillars: customer obsession, AI and automation, performance, and quality fundamentals Why Voya helps employees discover their individual purpose—even when they choose to leave The importance of continuous performance feedback and measurable KPIs Plus: Keystone's Coach's Corner with Shawna Simcik on the difference between kind and nice leadership.
Brannigan Thompson

About Brannigan Thompson

Executive Vice President & Chief Human Resources Officer · VOYA FINANCIAL INC

Brannigan Thompson, Executive Vice President and Chief Human Resources Officer at Voya Financial, discussed the company's talent strategy in a December 2025 podcast. He said Voya is designing its organization and success profiles for where the business will be in three to five years, rather than around current talent. Thompson noted that the company is implementing AI agents in HR functions such as interview scheduling and development planning. He stated that Voya aims to help customers "not just getting to retirement but through retirement" and emphasized the importance of good governance and controls in financial services. Thompson has previously described his early career move to Amsterdam as a defining moment, saying he learned "the power of vulnerability" and how to embrace it for transformative change. He has said he approaches networking as an opportunity to give back to others rather than only receiving. Thompson has also stated that he tries to "do things that are recognizable" rather than seeking recognition, and that having influence on the organization is more important to him than his title.

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