Robert Enslin on AI adoption
From Workday Inc ($WDAY) Q1 2027 Earnings Call · · Castify Earnings Call
“More than a quarter of new ACV from customer base expansions came from AI and expansion deals that included AI were over 50% larger on average. The pattern is consistent. Customers who adopt our AI go deeper on the platform.”
On , Robert Enslin, President & Chief Commercial Officer at Workday, Inc., spoke about AI adoption during Workday Inc ($WDAY) Q1 2027 Earnings Call on Castify Earnings Call.
About Robert Enslin
On the Workday Q1 fiscal 2027 earnings call held in late May 2026, Enslin joined CEO Anil Bhusri and other executives to discuss quarterly results. CEO Anil Bhusri stated that roughly 30% of net new annual contract value (ACV) in Q1 was sourced by partners, and that the company expanded operations into Vietnam. Bhusri also said that more than a quarter of new ACV from customer base expansions came from AI, and that expansion deals including AI were over 50% larger on average. He described the Flex Credits pricing model as quickly gaining traction, unifying AI monetization across agents, APIs, and the data cloud. Enslin, as president and chief commercial officer, participated in the Q&A portion of the call. In response to analyst questions, Bhusri said the company saw a long runway for value sales on agents and Flex Credits, and that it continued to see expansion in the back half of the year. The call also included commentary on the launch of a self-service agent, which Bhusri said would be made available to all HR and finance customers on the company's AI terms of service.