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F. Dueser on mortgage services

From First Financial Bankshares, Inc. 2016 Shareholders meeting. · · First Financial Bank

“Mortgage is an extremely important service because when you do somebody's mortgage, they move all the rest of their business with you. It's a hard transaction today with a lot of compliance, but we hope to exceed 400 million dollars in mortgages in the coming year.”

F. Dueser
Chairman & Chief Executive Officer, FIRST FINL BANKSHARES INC
Policy Impact mortgage servicescustomer retentioncompliance

On , F. Dueser, Chairman & Chief Executive Officer at FIRST FINL BANKSHARES INC, spoke about mortgage services during First Financial Bankshares, Inc. 2016 Shareholders meeting. on First Financial Bank.

First Financial Bankshares, Inc.  2016 Shareholders meeting.
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First Financial Bankshares, Inc. 2016 Shareholders meeting.
First Financial Bank
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Filmed in Abilene, Texas.
F. Dueser

About F. Dueser

Chairman & Chief Executive Officer · FIRST FINL BANKSHARES INC

At the 2016 annual shareholders meeting, F. Dueser, Chairman and CEO of First Financial Bankshares, reported that 2015 marked the company's 29th consecutive year of increased earnings, with net income rising 12.1 percent to $100.4 million. He attributed growth partly to the acquisition of First Bank in Conroe, Texas, and noted the company's efficiency ratio of 47.61 percent placed it in the 93rd percentile of its peer group. Dueser stated that the board had voted to increase the quarterly dividend by 2 cents to 18 cents, a 12.5 percent raise. Dueser highlighted the company's financial exploitation prevention program, saying it saved customers $1 million in the prior year and led to arrests. He mentioned that the American Bankers Association Foundation and the Texas Bankers Association had recognized the bank for this work. Dueser also discussed the company's strategy of operating as a community bank in smaller markets, describing it as preferring to be "the big fish in the little pond." He noted that the company was preparing to reach the $10 billion asset mark, which would increase compliance costs, and emphasized the importance of mortgage lending and continued growth to maintain shareholder returns.

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