Scott Thompson on consumer behavior
From Tempur Sealy CEO Scott Thompson · · Lexington Herald Leader
“Most people really want to experience the bed; they want to try a bed before they buy something online.”
On , Scott Thompson, Chairman of the Board, Chief Executive Officer, President & Interim CEO of Mattress Firm at SOMNIGROUP INTERNATIONAL INC, spoke about consumer behavior during Tempur Sealy CEO Scott Thompson on Lexington Herald Leader.
About Scott Thompson
In a September 2016 interview, Scott Thompson, then CEO of Tempur Sealy, discussed his first year leading the company. He described the transition as smooth, noting that he "missed most of the drama and upheaval" and that the company had a "record second quarter" with the team "performing very well." Thompson stated that the company planned to "continue to grow both domestically and internationally" by providing retailers with "great product" and meeting objectives. Thompson characterized the "bed-in-a-box" segment as a "niche market" and said Tempur Sealy was "selling a few" but that its primary distribution would remain through retail partners like Sleep Outfitters. He expressed the view that "most people really want to experience the bed" and try it before buying online.