🔊CEOInterviews

Akash Gupta on retail economics

From Akash Gupta, GreyOrange | theCUBE + NYSE Wired: AI & Retail Trailblazers · · SiliconANGLE theCUBE

“Retail is a low margin business. You can't really spend a number of hours. Now with physical AI and robotics and likes of that, you can change your layout every single day without worrying about it.”

Akash Gupta
Cofounder, GreyOrange
Policy Impact retail economicsphysical AIroboticsstore operations

On , Akash Gupta, Cofounder at GreyOrange, spoke about retail economics during Akash Gupta, GreyOrange | theCUBE + NYSE Wired: AI & Retail Trailblazers on SiliconANGLE theCUBE.

Akash Gupta, GreyOrange | theCUBE + NYSE Wired: AI & Retail Trailblazers
Watch on YouTube at 17:26
Akash Gupta, GreyOrange | theCUBE + NYSE Wired: AI & Retail Trailblazers
SiliconANGLE theCUBE
Watch on YouTube at 17:26
In this interview from theCUBE + NYSE Wired: AI & Retail Trailblazers, Akash Gupta, co-founder and chief executive officer of GreyOrange, talks with theCUBE’s John Furrier about AI’s operational proof points. Gupta explains how GreyOrange’s AI orchestration spans supply chain and store operations, turning real-time signals into coordinated action across robots, people and sensors. The result, he argues, is an emerging “operating system” for retail that connects once-siloed nodes into a single, end-to-end decision engine. Gupta walks through how AI reasoning can translate events and local context into tasks for associates and automated replenishment from warehouses. He also maps the next wave of physical AI, where robotics takes on the repetitive work and frees staff for higher-value customer interaction. Along the way, Gupta shares the scale behind GreyOrange’s models, from hundreds of millions of AMR miles to rapid growth across thousands of locations and a fast-expanding network of “agents” powering modern commerce. Find more SiliconANGLE news and analysis https://siliconangle.com/ Follow theCUBE's wall-to-wall event coverage https://siliconangle.com/events/ Learn about the latest theCUBE events https://www.thecube.net/ 00:00 - Intro 00:06 - Revolutionizing Retail: TheCUBE Insights with Akash Gupta and AI Advancements 02:23 - GreyOrange's Role in AI-Orchestrated Retail 05:42 - The Power of Real-Time Orchestration 09:53 - Understanding Retail's Operating System 15:51 - The Role of Physical AI in Retail Transformation 19:39 - Integrating AI for the Next Era of Retail Growth #theCUBE #AIRetailTrailblazers #NYSEWired #theCUBEresearch #GreyOrange #RetailAI #PhysicalAI
Akash Gupta

About Akash Gupta

Cofounder · GreyOrange

Akash Gupta, co-founder and CEO of GreyOrange, has described the company’s software platform as an “orchestration layer operating system for retail” that connects inventory nodes such as warehouses and stores into a single decision engine. In interviews during early 2026 and 2025, he stated that GreyOrange’s AI-driven platform, GrayMatter, coordinates robots, people, and sensors in real time, and that the company is pushing toward “autonomy,” where AI makes decisions that are executed by autonomous agents. Gupta said that for customers, the focus is on “better customer experience, improved sales and lower cost,” and he cited cost-per-unit reductions of 40% to 65% and fulfillment service-level agreements around 99.9%. Gupta has also discussed GreyOrange’s global expansion and financial trajectory. He noted that the company was “a couple of quarters away from being cash flow positive” and that its revenue had shifted from being entirely outside the U.S. before 2019 to having no revenue from India at the time of a late-2024 interview. He described the early hardware ecosystem in India as lacking, with long lead times for prototyping and injection molding, and said the company had built its own assembly line to scale from three sortation systems to 47 in six months in 2014. Gupta characterized GreyOrange as “a supply chain tech company using robotics as an enabler” rather than a pure robotics firm.

Profile compiled from Akash Gupta's verified public interviews and appearances. See all quotes & transcripts →

More from Akash Gupta Full Transcript Explore All Executives