Stephen Squeri on product launch
From American Express Co ($AXP) Q3 2025 Earnings Call · · Castify Earnings Call
“The big news in the quarter was the launch of our refresh US consumer and business platinum cards, which reinforces our leadership in the premium space. I'm very pleased to say that the initial customer demand and engagement are exceeding our expectations. In fact, while it's still early, this is the strongest start we've seen for a US platinum card refresh.”
On , Stephen Squeri, Chairman & Chief Executive Officer at American Express company, spoke about product launch during American Express Co ($AXP) Q3 2025 Earnings Call on Castify Earnings Call.
About Stephen Squeri
Stephen Squeri, Chairman and CEO of American Express, discussed the company’s performance and strategy during earnings calls in 2025 and early 2026. In the Q3 2025 call, he described the launch of refreshed U.S. consumer and business Platinum cards as “the big news in the quarter,” stating that initial customer demand and engagement exceeded expectations. He attributed overall billed business growth to macro trends in travel and entertainment rather than the refresh, though he noted specific partner impacts. Squeri also characterized the company’s card base as “much more premium” and not representative of the broader U.S. economy, describing a “bifurcated economy.” In Q1 2025, he stated he would not pass up investment opportunities to hit a short-term earnings number, saying, “It’s not how I’ve run the company over the last 7 years.” In the Q4 2025 call, Squeri said the competitive environment in consumer credit is “as tough as it’s ever been” but that American Express aims to stay ahead of rivals. He commented on a proposed 10% credit card interest rate cap, saying it “would reduce the number of cards ultimately in the marketplace, reduce line sizes, and impact small businesses, creating a downward spiral.” He also provided 2026 guidance for 9–10% revenue growth and EPS of $17.30–$17.90, alongside a planned 16% dividend increase to 95 cents per share.