From Axios’ Eleanor Hawkins in conversation with Duolingo’s Manu Orssaud · · Axios
“The brand that you see out there is exactly the same as the people inside. The jokes you see are the jokes that make us laugh. The passion, authenticity, agility, and scrappiness is the way we actually work. With AI, the role of the talent brand team is to demystify and show through the lens of our employees how AI is being used internally to make our product better and to make our employees better, giving them more ways to deliver impact.”
On , Manu Orssaud, Chief Marketing Officer at DUOLINGO INC, spoke about employer branding during Axios’ Eleanor Hawkins in conversation with Duolingo’s Manu Orssaud on Axios.
Manu Orssaud, chief marketing officer at Duolingo, discussed the company’s marketing strategy in two recent appearances. At an Axios Live event on July 17, 2025, he described how the Duolingo owl mascot gained fame through push notifications and user-generated content, leading to guerrilla marketing stunts such as appearing at a Charli XCX concert. Orssaud said the company spends about 6% of revenue on marketing and aims to “surprise and be in places that you don't expect us to be.” He also noted that the brand changes its app icon several times a year to re-engage lapsed users, citing a “dead face Duo” campaign that generated 1.7 billion views. In a September 17, 2024 interview, Orssaud said Duolingo’s first Super Bowl ad would be a five-second spot intended to create a “WTF moment.” He discussed the company’s use of AI, including a new tier called Duolingo Max that uses OpenAI’s GPT-4 to mimic a real-life tutor, and a data scraper that identifies trends from TikTok hashtags. Orssaud stated that AI is used to augment human work rather than replace it, and that the brand treats its mascot as a “Creator” with its own personality across social platforms. He cited his previous roles at Spotify and PlayStation as examples of building community-driven brands.