Jon Olson on training effectiveness
From Procertas Legal Tech Assessment Testimonial from Blackbaud General Counsel Jon Olson · · Casey Flaherty
“The diagnostic test was very eye-opening because even people who thought they were very adept at those technologies found out they had meaningful gaps and then went through the training modules and I think every single person found that there was something to be learned and benefited from it.”
On , Jon Olson, Chief Legal Officer & Corporate Secretary at BLACKBAUD INC, spoke about training effectiveness during Procertas Legal Tech Assessment Testimonial from Blackbaud General Counsel Jon Olson on Casey Flaherty.
About Jon Olson
Jon Olson, Senior Vice President and General Counsel of Blackbaud, discussed the implementation of Procertas legal tech training within his department in a September 2019 testimonial. Olson stated that he oversees all legal and real estate functions at Blackbaud, where he has worked since 2008. He described his department as "very document intensive," handling contracts, mergers and acquisitions, and commercial transactions, and noted that his team of nine attorneys are heavy users of Microsoft Word and Excel. Olson said he introduced Procertas after learning about it from Joe Colucci, initially considering it for law firms before deciding to use it internally. He noted that the diagnostic tests revealed "meaningful gaps" in his team's software proficiency, and that after training, "every single person found that there was something to be learned and benefited from it." Olson described the training as a "tremendous time-saving benefit" that helped create "greater efficiency" and avoid mistakes such as "miss numbered or missed referenced" items. He characterized Procertas as "head and shoulders above anyone else" in providing training geared toward the legal industry.