Kurt Ekert on technology transformation
From A retailing revolution with Sabre's CEO Kurt Ekert - The #Phocuswright Conference · · Phocuswright
“The Sabre of today is very different than the Sabre of yesterday. We're now nearly fully cloud native, building open modular solutions, leveraging generative AI, and have a multisource content platform that integrates various airline content and distributes it through all channels, delivering transparency, choice, dynamic retailing, and efficiency better than ever before.”
On , Kurt Ekert, Chief Executive Officer, President & Director at SABRE CORP, spoke about technology transformation during A retailing revolution with Sabre's CEO Kurt Ekert - The #Phocuswright Conference on Phocuswright.
About Kurt Ekert
Kurt Ekert, president and CEO of Sabre, has described the company as "very different" from its past, citing its migration to a nearly fully cloud-native infrastructure and the development of open, modular solutions. He has highlighted the launch of Sabre Mosaic, a new offer-and-order platform that is agnostic to passenger service systems and infused with generative AI. Ekert stated that between 2023 and 2025, Sabre is expected to more than double its earnings, and he noted the company paid down a billion dollars of debt in a recent year while growing EBIT. He has also pointed to growth in Sabre's hospitality solutions business, projecting it will move from a loss to a positive $70 million in EBITDA. Ekert has discussed the slow adoption of NDC, estimating it at roughly 1% of total bookings and projecting it may grow to 3-5% by the end of the year, constrained by buyer readiness. He has expressed that he does not see disintermediation of GDS or travel agents occurring in managed corporate travel, arguing that the GDS acts as an operating system for travel management companies. Ekert has also commented on industry consolidation, describing it as a natural phenomenon in mature markets, and has criticized the proposed Credit Card Competition Act, stating it would "devastate the travel industry" by cutting revenue that funds consumer loyalty points.