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Susan Icd.d on data culture

From Data & Analytics as a Source of Resilience with Boeing and Walmart Tech Execs | Technovation 699 · · Metis Strategy

“The value of the data is not the data by itself the value of the data is how you combine it with data and by the way how you might combine it with external data because if you if you look at the Cascade tool I was talking about it's not just based on the Boeing system it's actually based on how the airlines fly um the that's that's not our data that's the airlines data um it's also based on um weather patterns again that comes from an external source so so the combining of this is is really important and so this this ability to manage the risk but also on the flip side also share is an important cultural component and so how do you unlock that so people understand the value of combining it is is extremely valuable so how do you manage the downside of the risks in terms of all of the the compliance requirements which by the way are changing so rapidly so difficult to keep up with all of these things and then also the ability to say hey we're better off together than we are separately because if there's one thing I know as an ecosystem and a team trumps the individual all the time and that's the same with data.”

Susan Icd.d
Chief Information & Data Analytics Officer, Boeing
data culturedata sharingcomplianceecosystem collaboration

On , Susan Icd.d, Chief Information & Data Analytics Officer at Boeing, spoke about data culture during Data & Analytics as a Source of Resilience with Boeing and Walmart Tech Execs | Technovation 699 on Metis Strategy.

Data & Analytics as a Source of Resilience with Boeing and Walmart Tech Execs | Technovation 699
Watch on YouTube at 17:54
Data & Analytics as a Source of Resilience with Boeing and Walmart Tech Execs | Technovation 699
Metis Strategy
Watch on YouTube at 17:54
In a panel discussion from our September Metis Strategy Digital Symposium, Susan Doniz, CIO & SVP of IT & Data Analytics at Boeing, and Vinod Bidarkoppa, SVP of Walmart and CTO of Sam’s Club, cover the topic of Data & Analytics as a Source of Resilience and Growth. Susan explains the role data & analytics play in delivering predictability and stability as a part of Boeing’s overall strategy, how she trains her team in the skills needed to achieve that, and why data is integral to a company’s culture and telling its story. Vinod describes how data & analytics impact the customer experience at Sam’s Club, how he is making Sam’s Club into an AI-enabled digital enterprise, and how he is democratizing that data across his business. 0:00:00 Introduction 0:01:46 The Role Data & Analytics Play in Delivering Predictability and Stability at Boeing 0:05:03 Building Data & Analytics Talent at Boeing 0:06:45 How Data & Analytics Impact the Customer Experience 0:11:02 Making Sam's Club an AI-Enabled Digital Enterprise 0:14:05 Data & Analytics is About Storytelling 0:15:56 Cultural Element of Data & Analytics 0:19:28 How NPS Has Guided the Way Sam's Club Interacts with Members 0:21:56 How Vinod Tackles the Challenge of Model Drift 0:24:02 Outro An audio-only version of this interview is available as episode 699 of Metis Strategy’s podcast, Technovation with Peter High. Learn more at http://bit.ly/Technovation-699. Subscribe to Technovation on your podcast platform of choice: https://link.chtbl.com/Technovation To learn more, visit https://www.metisstrategy.com/technovation-podcast/ ---------------- #boeing #walmart #podcast #samsclub #data #podcastinterview #technology #Technovation #TechnovationPodcast #analytics #customerexperience #nps #netpromoterscore #culture #strategy
Susan Icd.d

About Susan Icd.d

Chief Information & Data Analytics Officer · Boeing

In a May 2023 panel discussion, Susan Doniz, Chief Information Officer and SVP of IT & Data Analytics at Boeing, discussed the role of data and analytics in providing predictability and stability within Boeing's strategy. She stated that the company has been using data and analytics to understand supply chain risks beyond tier one suppliers and to re-plan aircraft production based on supplier risk. Doniz also described the launch of a new tool called Cascade, which she characterized as a 4D planning tool for sustainability that models the impact of variables such as flight efficiency, sustainable aviation fuels, and fleet renewal. Doniz also addressed the importance of training her team in the skills needed to achieve these goals and described data as integral to a company's culture and storytelling. During the same discussion, she noted that failing to monitor data drift and model drift can make AI models "dangerous black boxes" that may lead to incorrect business decisions.

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