Steven Sintros on ERP
From $UNF UniFirst Q3 2025 Earnings Conference Call · · EARNMOAR
“We are working to take advantage of the opportunities available to us in the midterm and setting ourselves up for more robust improvements post deployment [of our new ERP system].”
On , Steven Sintros, President, Chief Executive Officer & Director at UNIFIRST CORP, spoke about ERP during $UNF UniFirst Q3 2025 Earnings Conference Call on EARNMOAR.
About Steven Sintros
On UniFirst’s Q3 2025 earnings call, Sintros reported consolidated revenues of $610.8 million, a 1.2% increase from the prior year. He stated that the company installed more new business than a year ago and that customer retention improved compared to the third quarter of 2024. Sintros said recent investments are beginning to yield measurable returns, evidenced by gross margin improvement and more effective execution. He noted that core laundry operations’ key operational costs continue to trend favorably. Regarding tariffs, Sintros said the company has not experienced significant headwinds but has seen some vendors increasing prices related to additional sourcing costs, with potential for future increases. He characterized the existing customer base as somewhat cautious in terms of investments in heads, with targeted reductions seen in some manufacturing sector companies. In a separate biographical interview, Sintros discussed his background as a founder and CEO in the gaming industry. He described learning from a commercially unsuccessful game that “passion will never make it on its own” and must be paired with humility about commercial aspects. He emphasized that “team play is so key” and that building a modern company involves using the maximum potential of teams to take better decisions. Sintros said the most important thing in a business is the people in it, and that motivated individuals applying interpersonal skills in teams produce outstanding results.