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Brie Carere on workplace policy

From How FedEx is Attracting the Next Generation of Talent with Chief Customer Officer Brie Carere · · ZipRecruiter

“We had to recognize that fairness was not treating everybody the same and that we had to have strategies that were different for both these groups.”

Brie Carere
Executive VP & Chief Customer Officer, FedEx
Controversial Policy Impact workplace policypandemic responseemployee safety

On , Brie Carere, Executive VP & Chief Customer Officer at FedEx, spoke about workplace policy during How FedEx is Attracting the Next Generation of Talent with Chief Customer Officer Brie Carere on ZipRecruiter.

How FedEx is Attracting the Next Generation of Talent with Chief Customer Officer Brie Carere
Watch on YouTube at 2:11
How FedEx is Attracting the Next Generation of Talent with Chief Customer Officer Brie Carere
ZipRecruiter
Watch on YouTube at 2:11
When you’re a top executive at a company that moves 2% of the world’s GDP, talent is never far from your mind. Brie Carere is the Executive Vice President and Chief Customer Officer at FedEx, and she joins Talent All-Stars for a wide-ranging conversation about talent acquisition, company culture, change management, and more. You’ll learn how FedEx’s leadership navigated hiring amid COVID-19, the “Purple Promise” that drives decision-making across the business, and how the company is improving the candidate experience – even for those who don’t ultimately land the job. Brie also shares: ● Tips for making a business case to senior executives ● Why talent acquisition is no longer a one-way dialogue ● The biggest mistake she sees hiring managers make in interviews Chapters 00:00:00 - Intro 00:01:13 - FedEx’s crucial role during the pandemic 00:03:54 - Connecting talent acquisition to business strategy 00:06:53 - Advocating for resources from senior leadership 00:09:57 - Challenges in attracting and retaining talent 00:13:19 - Treating job applicants as valued customers 00:15:42 - Her #1 tip for conducting an effective interview 00:18:23 - Rapid Fire Q&A Connect with Brie Carere on LinkedIn:   / briecarere   Listen to this episode on the go: 🟣Apple Podcasts: https://podcasts.apple.com/us/podcast... 🟢Spotify: https://open.spotify.com/episode/2lCU... Connect with us: 💻 All Episodes: TalentAllStars.com 💼 LinkedIn:   / ziprecruiter   📸 Instagram:   / ziprecruiter   🎵TikTok:   / ziprecruiter  
Brie Carere

About Brie Carere

Executive VP & Chief Customer Officer · FedEx

In a February 2025 podcast appearance, Brie Carere discussed talent acquisition and company culture at FedEx. She stated that the company moves about 2% of the world's GDP and emphasized the importance of understanding the broader business when advocating for ideas, advising that employees should "probe more than talk" and "be a student of the business." Carere also noted that during the COVID-19 pandemic, FedEx leadership recognized that "fairness was not treating everybody the same" and developed different strategies for different employee groups.

Profile compiled from Brie Carere's verified public interviews and appearances. See all quotes & transcripts →

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