Olivia Nottebohm on user base
From Future of Work with Dropbox COO Olivia Nottebohm (CXOTalk #671) · · CXOTalk
“We have hundreds of millions of users and we take that very seriously. We know that they're there because they love the product and they love the ease of use. For us, we want to make sure to continue to do that. Our history has been this bottom-up adoption of people all over the world that just love the product and we continue to be responsible and feel very accountable to drive that ongoing, amazing customer experience.”
On , Olivia Nottebohm, Chief Operating Officer at BOX INC, spoke about user base during Future of Work with Dropbox COO Olivia Nottebohm (CXOTalk #671) on CXOTalk.
About Olivia Nottebohm
Olivia Nottebohm, Chief Operating Officer at Box, stated in a November 2024 video that AI is evolving faster than any other technology she has seen, with progress measured in weeks rather than months or years. She emphasized that teams designing AI-powered offerings should focus on solving customer problems and ensuring solutions are future-proof. In a September 2021 interview while serving as COO of Dropbox, Nottebohm discussed the future of work, describing the company as a "Switzerland platform" that integrates with tools like Zoom and Slack. She noted that remote work led to a 20x increase in Zoom integrations on Dropbox and argued that distributed work offers opportunities to hire more diverse candidates. Nottebohm also stressed the importance of overcommunication in remote environments, setting goals for accountability, and being kind to oneself during periods of change.