Timothy Danker on consumer behavior
From SelectQuote CEO Tim Danker on the company's IPO · · CNBC Television
“We're seeing heightened consumer awareness of insurance products, especially the health and protection products that we distribute. More than ever, consumers want to make sure that they're on the right plans for their specific needs.”
On , Timothy Danker, Chief Executive Officer & Director at SELECTQUOTE INC, spoke about consumer behavior during SelectQuote CEO Tim Danker on the company's IPO on CNBC Television.
About Timothy Danker
Timothy Danker, CEO of SelectQuote, discussed the company's initial public offering in September 2020 during an appearance on CNBC's "Squawk Alley." He described the IPO as reflecting the company's 35-year history of providing consumer solutions for families, health, and property, and said the launch in a virtual environment demonstrated the business's solid fundamentals and resiliency. Danker noted that the IPO provided capital to hire additional agents, citing a rise in job applications during the pandemic. Danker characterized SelectQuote's business model as a direct-to-consumer hybrid combining digital tools and human advisory services. He stated that the company had seen heightened consumer awareness of health and protection insurance products during the pandemic, and he predicted that the shift away from in-home insurance sales toward online research and phone-based connections would continue. Danker also mentioned investments in technology, including a partnership with Amazon Web Services for cloud infrastructure, and data science initiatives aimed at lead generation, customer retention, and cross-selling. He said the company works with over 50 insurance carriers and that those partners were seeking more integrated collaboration during the pandemic.