Jacob Leach on geo‑fencing
From A new era of CGM? Dexcom’s Jake Leach on Stelo, G7 updates and more. · · DiabetesConnections
“We're very open about what it means to travel with G7 — our number‑one recommended backup is to bring a G7 receiver with you — and we have a big feature coming in the next couple months called 'trusted user' that will alleviate many of the issues around reinstalling the app while abroad.”
On , Jacob Leach, Interim Chief Executive Officer, President & Chief Operating Officer at DexCom Inc, spoke about geo‑fencing during A new era of CGM? Dexcom’s Jake Leach on Stelo, G7 updates and more. on DiabetesConnections.
About Jacob Leach
Jacob Leach, who became interim CEO of Dexcom in early 2026 after previously serving as president and COO, has been leading the company through a period of public engagement with users following reported issues with the Dexcom G7 sensor. In several interviews in June 2026, Leach discussed the formation of a Customer Advisory Council, which he said was created to provide a more direct feedback mechanism from users, caregivers, and healthcare professionals. He stated that a key takeaway from the council was that the company needed to improve communication with the community about product changes and fixes. Leach also described improvements to the G7, including a new Bluetooth antenna and adhesive enhancements, and said that accuracy complaint rates were at an "all-time low." Leach has discussed the upcoming Dexcom G8 sensor, describing it as a new platform with a "self-calibrating" technology that uses an additional signal to adapt to the user's physiology without requiring fingerstick calibration. He stated that the G8 will be half the size of the G7 and will add multi-analyte capabilities, including the ability to monitor potassium, which he noted is a dangerous condition for which there is no at-home test. On earnings calls, Leach reported that Dexcom acquired the nutritional coaching company Nutrisense and that the company's goal is to have the first continuous glucose monitor approved for use in the inpatient hospital setting. He also stated that the company is focused on improving customer service and that the customer is the "northstar" for the company.
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