Eric Ray on automation
From MBA Now: Digital Strategy with Radian’s Eric Ray · · mbamortgage
“What we're doing with our unique data sets is we're changing the automated workflow, we're driving skill-based routing, and we're also going to leverage existing and expanding technologies around robotics process automation to help our employees.”
On , Eric Ray, Senior EVice President & Chief Digital Officer at RADIAN GROUP INC, spoke about automation during MBA Now: Digital Strategy with Radian’s Eric Ray on mbamortgage.
About Eric Ray
Eric Ray, Senior Vice President and Chief Digital Officer at Radian, described the company's strategy as operating like an "industrial strength fintech" during a September 2020 interview on MBA Now. Ray stated that his role spans IT and business, with responsibility for enterprise technology, enterprise security, and three services businesses in mortgage, real estate, and title. He said Radian's "One Radian" initiative involves acting and thinking like a startup to disrupt models in the mortgage and real estate ecosystem. Ray noted that Radian is leveraging its data, technology, and analytics to disrupt real estate title business models, including through a centralized refinance platform and an agentless model. He said the company is developing its own title engine to change workflow and drive "clear to close" transactions. In mortgage insurance, Ray stated that Radian released "Radar Rates," an optimized pricing engine that uses data to tailor loan-level pricing. He described mortgage insurance as a "cornerstone" of the business and a core asset.