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Keith Yandell on fundraising

From Leading with empathy | Keith Yandell (DoorDash, Uber) · · LennysPodcast

“When fundraising, it’s better to put forth numbers you know you can hit, even if it means lower valuations. Building trust with investors through honesty and transparency creates long-term value.”

Keith Yandell
Chief Business Officer, DoorDash
Policy Impact fundraisinginvestor relations

On , Keith Yandell, Chief Business Officer at DoorDash, spoke about fundraising during Leading with empathy | Keith Yandell (DoorDash, Uber) on LennysPodcast.

Leading with empathy | Keith Yandell (DoorDash, Uber)
Watch on YouTube
Leading with empathy | Keith Yandell (DoorDash, Uber)
LennysPodcast
Watch on YouTube
Keith Yandell started at DoorDash as Chief Legal Officer and during his tenure has also led the HR, Customer Support, Marketing, and now Corporate Development teams. In today’s episode, we talk about leadership, and how to lead with empathy. We dig into DoorDash’s unique culture and touch on the WeDash program, which requires every employee to complete four deliveries a year in order to better understand the customer experience. Keith shares his “How to Work with Keith” document and discusses the importance of openness in the workplace. He also gives some tips for founders on hiring, engaging with legal, and how to make big decisions when teams are competing for resources. — Brought to you by OneSchema—Import CSV data 10x faster: https://oneschema.co/lenny | Amplitude—Build better products: https://amplitude.com/ | Coda—Meet the evolution of docs: https://coda.io/lenny Find the full transcript here: https://www.lennyspodcast.com/leading... Where to find Keith Yandell: • Twitter:   / kdyandell   • LinkedIn:   / keith-yandell-2a947432   Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • Twitter:   / lennysan   • LinkedIn:   / lennyrachitsky   Referenced: • Gokul Rajaram on Lenny’s Podcast: https://www.lennyspodcast.com/gokul-r... • Ryan Sokol on LinkedIn:   / ryan-sokol-00b2333   • Tony Xu on LinkedIn:   / xutony   • About WeDash: https://doordash.news/culture/wedash-... •  Range: Why Generalists Triumph in a Specialized World: https://www.amazon.com/Range-Generali... •  How to be successful working with Keith doc: https://docs.google.com/document/d/12... • Kofi Amoo-Gottfried on LinkedIn:   / kofi-amoo-gottfried-3802bb3   • Tia Sherringham on LinkedIn:   / tiasherringham   • Amp It Up: Leading for Hypergrowth by Raising Expectations, Increasing Urgency, and Elevating Intensity: https://www.amazon.com/Amp-Unlocking-... • Ted Lasso’s quote on Twitter:   / 1426932132417576967   • Rajat Shroff on LinkedIn:   / rajatshroff   • Micah Moreau on LinkedIn:   / micahmoreau   In this episode, we cover: (00:00) Keith’s background (03:41) The time Keith asked a potential hire if he was an asshole (06:39) DoorDash culture (08:40) The WeDash program (13:16) How Keith was able to lead so many different teams at DoorDash (16:08) Hiring the best experts and then getting out of their way (18:21) The “How to Work with Keith” document (21:52) How and why Keith helps his employees land new jobs (27:22) How he leverages empathy to unify board members (29:26) The importance of assigning a decision maker and a time horizon for the decision (31:15) One-on-ones with Keith, and the T3 B3 framework from Uber (33:12) How to encourage constructive criticism from employees (34:49) What it’s like to lead in tough times and why it can actually make your org stronger (37:42) How creating urgency compounds gains (39:11) IPO day at DoorDash (40:20) The characteristics of top founders (41:33) How the pandemic impacted DoorDash (44:40) Advice for new parents that is applicable in business  (45:24) The difficulty of gaining funding (46:58) Advice for founders struggling with fundraising (48:02) How Keith developed a strong relationship with the VP of Product and Design (50:27) Building an effective BD team within a product company (52:36) How to engage with legal teams Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email [email protected].
Keith Yandell

About Keith Yandell

Chief Business Officer · DoorDash

Keith Yandell, Chief Business Officer at DoorDash, discussed his leadership approach and the company's culture in a February 2023 podcast appearance. He emphasized the importance of empathy in leadership, stating that understanding the motivations and backgrounds of different people in a room is key to making each person feel heard. Yandell described DoorDash's "WeDash" program, which requires all employees to complete four deliveries per year to better understand the customer experience Poisson. He also shared his "How to Work with Keith" document and discussed the value of openness in the workplace. Yandell reflected on DoorDash's early struggles, noting that the company was "weeks away from running out of runway" and had been rejected by many venture capitalists before finding success. He attributed the company's perseverance to the drive of co-founder Tony Xu, saying that persistence is critical for founders. Yandell also advised that in fundraising, it is better to present numbers that can be reliably achieved, even if it means accepting lower valuations, as building trust with investors through honesty creates long-term value. He added that maintaining perspective through business cycles is important, as "highs can't be too high and lows can't be too low."

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