Ping Tan on fintech
From Grab’s AI push: CEO Anthony Tan wants to build a ‘cyborganisation’ · · The Business Times
“Without a FICO credit score, we have what we call a hustle score. If they are really great at driving, they're very safe, they constantly, you know, really serve customers very well, we give them a loan, right? Uh we help them. So, we help them with buying a laptop for their children for schools. And we've developed a great fintech business that also creates more loyalty for driver partners cuz they're so grateful. One in three active drivers borrows from us today.”
On , Ping Tan, Co-Founder, Chairman & Chief Executive Officer at Grab Holdings, spoke about fintech during Grab’s AI push: CEO Anthony Tan wants to build a ‘cyborganisation’ on The Business Times.
About Ping Tan
In a May 2026 interview, Grab co-founder and CEO Anthony Tan discussed the company’s focus on artificial intelligence, describing his ambition to build a “cyborganisation.” Tan said he “wake[s] up and go[es] to sleep thinking about AI.” He noted that Grab had previously paused normal operations for nine weeks to have all employees work on generative AI tools and experiments, calling it a “mindshift of being AI-first.” Tan also highlighted Grab’s use of a proprietary “hustle score” to extend loans to drivers who lack traditional credit scores, stating, “If they are really great at driving, they’re very safe… we give them a loan.” Tan also addressed Grab’s expansion, confirming the acquisition of Foodpanda Taiwan and expressing enthusiasm about serving Taiwanese communities. He said he would “love to see Grab as a Singapore-based company go beyond these 900 cities,” adding that the acquisition would add 21 new cities in Taiwan. Reflecting on the company’s origins, Tan recalled that Grab was founded as MyTeksi to address safety concerns in mobility, particularly for women and children, and described a culture of self-disruption, saying, “You got to disrupt before being disrupted.”