Carolyn Monroe on communication
From Leading the Way: Carolyn Monroe on Steering Success at Old Republic Title · · Old Republic Title
“You can't force people to communicate your way or it just won't work. You have to understand different communication styles and adapt to them. It's not all about you; that's the hardest thing for a lot of people to learn.”
On , Carolyn Monroe, Senior Vice President of Title Insurance at OLD REPUBLIC INTL CORP, spoke about communication during Leading the Way: Carolyn Monroe on Steering Success at Old Republic Title on Old Republic Title.
About Carolyn Monroe
In a September 2024 podcast interview, Carolyn Monroe, Senior Vice President of Title Insurance at Old Republic Title, discussed leadership and the challenges facing the title insurance industry. Monroe described the regulatory environment as the industry's biggest challenge, noting that it varies regionally and requires knowledgeable staff. She also emphasized that the industry is dependent on the broader economy and housing market. Monroe stated that leaders must focus on what they can control, communicate openly with their teams, and adapt their communication styles to others rather than expecting others to adapt to them. Monroe shared that she recently made a "total restructuring decision" that turned a department upside down, describing it as difficult because it involved people leaving the organization. She advised leaders to trust their instincts, rely on trusted colleagues, and not be afraid to ask for help. Regarding technology, Monroe said that while AI and other innovations are interesting, companies should be cautious about investing in tools they may not need. She also stressed the importance of maintaining a professional network within the title industry.