Julia Laulis on corporate communication
From Markel Group Conversations "CEO Panel" from 2023 Reunion featuring Tom Gayner and Julie Laulis · · Markel Group
“You do it in multiple ways. You get your Communications people involved. When you walk off the elevators at Cable One you'll see 10 foot by 4 foot signs that tell you our purpose which is to connect communities to the things that matter most and then it has our values. I do Friday videos with our people reminding them why we're doing this — so that people in small towns in rural America can have access to the best health care, the best education.”
On , Julia Laulis, Chairwoman, President & Chief Executive Officer at CABLE ONE INC, spoke about corporate communication during Markel Group Conversations "CEO Panel" from 2023 Reunion featuring Tom Gayner and Julie Laulis on Markel Group.
About Julia Laulis
Julia Laulis, Chairwoman, President and CEO of Cable One, described the company as focused on broadband and internet service under its consumer brand Sparklight, rather than as a cable company. In a podcast interview, she addressed competition, stating that fixed wireless service from other providers covers less than 35 percent of Cable One's footprint, and she expressed the view that fixed wireless is not a long-term competitive threat unless strategies change. Laulis also said that fiber overbuild competition is not new and that in some overbuilt markets the company has grown penetration and average revenue per unit. She characterized Cable One's pricing as customer-driven and value-based, noting that higher ARPU results from customers voluntarily choosing faster speeds and more data. At a Markel Group event, Laulis discussed Cable One's operating philosophy, which she described as "happy Associates ensure satisfied customers, which in turn brings about a long-term profitable business." She said the company does not issue quarterly guidance or estimates to avoid artificial pressure to prioritize short-term results. Laulis also noted that the company has terminated employees who achieved strong results but violated company values. She described Cable One as "the land of second chances" and said mistakes are necessary for taking smart risks. Laulis emphasized that growth is a byproduct of doing the right things, not an objective in itself)Skip