Michael Ly on rent roll
From Property Takeover & Operations - Multifamily Acquisition Checklist Part 11 · · The Adventures of a Real Estate Investor
“You want to obtain an itemized rent roll including tenant charges, water charges, etc., and a detailed security deposit list for each resident as well — you want that current the day you take over so you can make sure that you understand who's paid that month and who hasn't.”
On , Michael Ly, Controller at WHITESTONE REIT, spoke about rent roll during Property Takeover & Operations - Multifamily Acquisition Checklist Part 11 on The Adventures of a Real Estate Investor.
About Michael Ly
In a December 2021 video, Michael Ly, Controller at Whitestone Reit, co-presented a multifamily acquisition checklist focused on property takeover and operations. Ly advised that after closing, the first step is to send the recorded deed or bill of sale to the property management company to facilitate utility transfers. He recommended providing the management company with email addresses for receiving key performance indicators and occupancy snapshots, and noted that RPM uses AppFolio for an owner portal. Ly also emphasized arranging an on-site takeover meeting with the seller and management company on the closing day. He suggested setting up a KPI spreadsheet tracker using Google Sheets for accessibility, and obtaining an itemized rent roll, security deposit list, utility account numbers, delinquency reports, and credit detail reports for residents. During operations, Ly recommended sending periodic thank-you cards and gifts to on-site staff, making periodic phone calls to encourage them, and visiting the property as needed.