Reinventing Carrier: A Digital Transformation Journey | Bobby George, Carrier | CIO Talk Network
Bobby George, Senior Vice President and Chief Digital Officer at Carrier, John Souther, Executive Director, Digital Growth and Strategy, and Ellen Trager, Executive Director of Digital Commercial HVAC, describe how Carrier rebuilt itself as a digital company after its March 2020 spin-off from United Technologies. They cover the business case made to the CEO and the board, the move from four separate business unit IT groups to one digital team, the culture and training behind it, and the 12 month exit from transitional services that moved about three fourths of workloads to the cloud and closed…