Felicia Norwood

Executive VP & President of Government Health Benefits, Elevance Health

Search every verified Felicia Norwood interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Felicia Norwood, Executive Vice President and President of Government Health Benefits at Elevance Health (formerly Anthem, Inc.), discussed her approach to leadership and healthcare policy in a November 2021 podcast interview. She described her career as spanning both public and private sectors, emphasizing the importance of working across political and organizational lines to achieve results. Norwood stated that navigating Illinois government prepared her for challenges in the private sector, where she relies on collaboration with internal teams such as IT, digital, and network partners to serve populations. Norwood also addressed the complexity of the healthcare system, saying it remains "too complex" and that she would simplify it if possible, citing challenges like navigating Medicare open enrollment. She credited the Centers for Medicare & Medicaid Services (CMS) with leading in areas such as supplemental benefits for seniors, including food, transportation, and home-delivered meals, while noting that state governments have been slower to adopt similar innovations. Offering advice to emerging leaders, she encouraged curiosity, a positive attitude, and delivering on assigned tasks, adding that consistent results often lead to new opportunities without actively seeking them.