EVice President of Ventures and Chief Experience & Technology Officer, CVS Health
Search every verified Tilak Mandadi interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Tilak Mandadi, Executive Vice President of Ventures and Chief Experience & Technology Officer at CVS Health, participated in a Wall Street Journal Leadership Institute discussion on September 16, 2026, alongside Joon Sung Park, CEO of AI startup Simile, and CVS Health colleague Sri Narasimhan. The panel addressed practical applications, accuracy, and enterprise potential of AI-driven human behavior simulations. During the conversation, Mandadi described CVS Health's use of "agentic twins"—AI simulations of individuals—as a tool to maintain ongoing engagement with consumers, stating that the company aims to "stay with an individual throughout their life" and act as their "healthcare best friend." He noted that the twins are exposed to publicly available media, news, and policies to learn and change over time, and that they provide access to populations that are otherwise difficult to reach. Mandadi also discussed the scale and methodology of the simulations, mentioning that CVS Health has created 500,000 agentic twins, while clarifying that this number represents a snapshot and that the twins must demonstrate change over time to be meaningful. He explained that twin creation is based on specific segments, while usage depends on the use case, allowing the company to select relevant twins for particular applications. In response to a question about participant incentives, he indicated that monetary compensation is provided to individuals involved in the studies, similar to traditional survey panels.
Joon Sung Park, chief executive of AI startup Simile, and Tilak Mandadi and Sri Narasimhan of CVS Health discuss the practical applications, accuracy and enterprise potential of AI-driven human behavior simulations. Photo: Andrew Kelly for The WSJ Leadership Institute. #CVS #Healthcare #WSJLI
Tilak Mandadi spent years at Disney building some of the most ambitious guest experiences in the world, from Shanghai Disneyland to Star Wars Land. Now he is applying that same consumer-first thinking to one of the most complex and broken systems on the planet: American healthcare. Tilak is the Executive Vice President, Ventures and Chief Experience, and Technology Officer at CVS Health, one of the largest healthcare companies in the world, touching the lives of 185 million Americans every year. He is the architect of Health 100, CVS's AI-powered platform launching in 2026 that aims to give ev…
Will AI actually fix the problems in front of us, or will it fade out the way blockchain did in healthcare? In this conversation, Tilak Mandadi, EVP Ventures and Chief Experience and Technology Officer at CVS Health, tackles that question head on. He lays out what it will take for AI to have real impact and why the next five years will determine whether healthcare changes for the better or breaks under its own weight. He also shares how CVS Health is using AI today to support pharmacists, reduce administrative burden, and improve access without crossing clinical or ethical lines. How are you…
CVS Health Corporation Investor Day 2025. #earningscall #StockMarketNews #conferenceCall If you want us to remove your ...
Visit http://TED.com to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more. When we experience loss, grief travels with us everywhere -- even work. What can companies do to support grieving employees? Sharing his own story of unimaginable heartbreak, Tilak Mandadi offers three ways organizations can cultivate a culture of workplace empathy, creating an environment that encourages community, productivity and joy. (This talk contains mature content) The TED Talks channel features the best talks and performances from the TED Conference, wh…
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