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Eugene Hall

Chief Executive Officer & Chairman, Gartner

Search every verified Eugene Hall interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Eugene Hall, chairman and chief executive officer of Gartner, discussed the company's third-quarter 2026 financial results and outlook during an earnings call on November 3, 2026. He reported that contract value growth accelerated, retention improved, and the company saw sequential improvements in new contract value, with adjusted EBITDA, EPS, and free cash flow ahead of expectations. Hall also noted that Gartner raised its annual guidance and expressed optimism about the company's future. During the call, Hall commented on the impact of artificial intelligence on client behavior, stating that some clients had made large agreements with AI vendors for products across their workforces, which added to costs but in most cases provided no tangible benefits. He said clients were returning to Gartner after finding it harder than expected to realize benefits from AI. Hall also addressed capital allocation, saying there was no change to the company's strategy of being price-sensitive, opportunistic, and disciplined in share purchases.

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