Robert Cortopassi

President & Chief Operating Officer, Global Payments

Search every verified Robert Cortopassi interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In an October 2020 interview, Bob Cortopassi, President of Global Payments Integrated, discussed the impact of digitization and the future of payments, particularly in the context of the COVID-19 pandemic. He noted that personalization is a growing expectation among younger generations, shaped by their experiences with social media and virtual interactions. Cortopassi also highlighted the convenience of biometric authentication, such as facial recognition and thumbprints on mobile devices, describing it as a dramatically better commerce experience compared to traditional card payments. Cortopassi also addressed the role of trust in payments, stating that a deeply rooted human component and care for employees can positively affect all customers. He commented on vertical integration, citing Apple and Rolex as rare examples of companies that successfully control every part of their business experience, while suggesting that this strategy is not always successful.