Vincent Parisi

President & Chief Operating Officer of NIPSCO, Nisource

Search every verified Vincent Parisi interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a January 2026 interview with WNDU, Vincent Parisi, President and Chief Operating Officer of NIPSCO, addressed customer concerns about rising utility bills in northern Indiana. He acknowledged that higher-than-expected bills can have a direct impact on family budgets and stated that the company hears customer frustration. Parisi encouraged customers with billing questions to contact NIPSCO through its website or customer care line, and he highlighted several assistance programs, including the SERVE, SILVER, and LIHEAP programs. He also mentioned that the company is developing a new initiative to proactively reach out to customers who may be struggling to pay their bills. Parisi also discussed the company's communication efforts ahead of the heating season, noting that NIPSCO sends information in October about projected winter heating costs through social media, literature, and meetings with local leaders. Regarding a separate matter, he stated that NIPSCO filed an application approved by the commission in 2025 for a new company called Genco, under which the costs of new generation infrastructure would be paid entirely by a data center customer, with no cost passed on to residential customers. He added that the data center customer would pay a usage fee, and a corresponding credit would appear on the bills of all electric customers.