Charisma Glassman with Yang Lu, CIO of Tapestry on AI in Luxury Retail
She landed in America at 12 without a word of English. Today she runs technology and digital for Tapestry, the global house behind Coach and Kate Spade. In this episode of the Harvard Business School Women's Association executive series on retail, consumer and luxury, host Charisma Glassman sits down with Yang Lu, Chief Information and Digital Officer of Tapestry, for a conversation about how technology became her equalizer, what the CIO seat looks like in the age of AI, and why the bar for leadership is judgment and ownership, not perfection. Yang shares why she believes AI should be an inv…