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Jennifer Piepszak

Chief Operating Officer, Jpmorgan Chase

Search every verified Jennifer Piepszak interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Jennifer Piepszak, Chief Operating Officer at JPMorgan Chase, has spoken about leadership and career development in several public appearances. In a 2021 United Way of New York City event, she stated that a leader needs "humanity and humility, grit, be decisive and authentic, and a leader needs to never stop learning — but most importantly a leader needs to be trusted." She also discussed the impact of the COVID-19 pandemic, saying she had been "much more deliberate about communication" and "careful to be vulnerable and relatable." Piepszak named Condoleezza Rice as a woman who inspires her, citing Rice's accomplishments and ability to overcome obstacles. In earlier interviews from 2018, Piepszak described her career trajectory at JPMorgan Chase, noting that she spent 17 years in the finance area of the investment bank before moving to retail financial services as controller, then becoming CFO for the mortgage business, running business banking, and later moving into the cards business. She attributed her career mobility to the company's willingness to take risks with talent. Piepszak offered advice to those starting their careers, emphasizing the importance of hard work, intellectual curiosity, and being a "great partner" and problem solver. She also quoted Thomas Jefferson's "believe you can and you're halfway there," adding that this is "particularly relevant for women."

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