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Arthur Adams

Senior Vice President of Sales & Marketing, CSX Corporation

Search every verified Arthur Adams interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Arthur Adams, former senior vice president at CSX and author of *Servant Leaders Finish First*, has recently discussed career transition and servant leadership in public appearances. In September 2026, he joined Garrick Francis on the *Inheritance to Income* podcast to talk about leaving a corporate career, stating that losing a job does not diminish a person's skills or value. He described himself as still an "all-star" after leaving his corporate role and emphasized that servant leadership involves transparency and operational rigor rather than passivity. In October 2026, Adams delivered a keynote address at Customer Contact Week in Nashville, where he spoke on the stage of the Country Music Hall of Fame. He also held the first meeting of the pre-sale supporters group for his project "The Unwalled," which focuses on experience design, covering topics such as emotion, memory, and expectations. Adams promoted the project's website and corporate training packages, and he expressed that his motivation for wealth creation is anchored in service to others, which he described as durable, sustainable, and ethical.

Recent appearances

  • Servant Leaders and Employee Experiences with Arthur Adams | Experience by Design

    I am just back from being at Customer Contact Week in Nashville, where I was lucky enough to be a keynote speaker. In one of those moments that I’ll likely never repeat, I was on the Country Music Hall of Fame stage. I even got to use the Vince Gill waiting room before going on stage. It was all very cool, and a lot of fun to be where many famous artists have been before me. I hope I did them proud in my own performance. I was told the talk went well by people who saw it. It’s hard to tell from the stage, at least for me it is. I also think I could have done better, and usually focus on what I…

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  • Your Job Ended. Your Value Didn’t. | Arthur Adams

    FREE NEXT CHAPTER READINESS WEBINAR Financially ready does not always mean fully ready. Thursday, September 10, 2026, or Tuesday, September 15, 2026 Both sessions at 7:00 PM ET Register: https://go.francislbp.com/next-chapte... Leaving a corporate career can shake your confidence without erasing your value. Arthur L. Adams Jr. joins Garrick Francis to discuss career transition, life after corporate, and deciding what comes next. “You’re still an all-star.” Arthur, a former CSX senior vice president, executive coach, entrepreneur, and author of Servant Leaders Finish First, reflects on the c…

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Other executives at CSX Corporation

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