Servant Leaders and Employee Experiences with Arthur Adams | Experience by Design
I am just back from being at Customer Contact Week in Nashville, where I was lucky enough to be a keynote speaker. In one of those moments that I’ll likely never repeat, I was on the Country Music Hall of Fame stage. I even got to use the Vince Gill waiting room before going on stage. It was all very cool, and a lot of fun to be where many famous artists have been before me. I hope I did them proud in my own performance. I was told the talk went well by people who saw it. It’s hard to tell from the stage, at least for me it is. I also think I could have done better, and usually focus on what I…