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John Orr

Chief Operating Officer & Executive Vice President, Norfolk Southern Railway

Search every verified John Orr interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. During Norfolk Southern’s Q4 2024 earnings call on January 23, 2025, Chief Operating Officer John Orr stated that the company removed nearly $300 million in costs, exceeding its earlier commitment of $250 million. He reported that the adjusted operating ratio ended at 65.8, surpassing the company’s guidance of improvement between 100 and 150 basis points, and that the second-half operating ratio was 64.1. Orr also said the company is entering 2025 with “tremendous momentum” and that a new phase of its operating plan is in development, set to roll out in the first quarter. He described the plan as aiming to further reduce handlings, introduce tighter standards for terminal times and connections, and continue improving operating processes.

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