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Roger Beadle

Cofounder, Limitless

Search every verified Roger Beadle interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Roger Beadle, cofounder and CEO of Limitless, has been discussing the company’s gig-based customer service platform and its role in addressing industry challenges such as low pay, high attrition, and access to talent. In podcast appearances from 2021 to 2024, he described Limitless as combining crowdsourcing and AI to help global brands like Microsoft, Unilever, eBay, and Facebook connect with engaged customers for on-demand support. He has also promoted the company’s GoodGig Charter and highlighted the flexibility of the model for workers, noting that experts can choose when to log on and are paid on demand. Beadle has made several forward-looking statements about the future of customer service and the workforce. He predicted that within three years gig experts would be able to perform all tasks of traditional contact center agents, citing advances in secure remote access to client tools and data. He also argued that younger generations, including Millennials and Gen Z, are less interested in traditional call center work and that organizations risk falling behind if they do not adapt to more flexible, remote models. In discussing the 2022 GigCX Report, he cited access to talent as the top reason companies are adopting gig-based customer service, and he has emphasized the importance of trust, data protection, and quality controls in building the platform.

Recent appearances

  • The Gig Economy’s Next Evolution with CEO & Founder of Limitless Technology, Roger Beadle #39

    September 26, 2024 · 📺 Extrology

    The working world is more flexible than ever, and the gig economy continues to rise in popularity. At its precipice is Limitless Technology, Co-Founded by Megan Neale and this week’s Extrology guest, Roger Beadle. Among their client list are Microsoft, Unilever, eBay & Facebook, a marker of Roger & Megan’s successful strategy, undoubted resilience, and timely patience.  Roger shares with us how Limitless are tackling the biggest customer service challenges, AI & AR’s future impacts, and the value of finding a Co-Founder with complementary skills. Lee and Roger discuss: • The compleme…

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  • In three years gig experts will be able to do everything agents can do in the contact centre - In...

    January 12, 2024 · 📺 Adrian Swinscoe

    Today’s interview is with Roger Beadle, the co-founder of Limitless (https://www.limitlesstech.com/) , a gig-economy platform that addresses some of the biggest challenges faced by the contact centre industry: low pay, high attrition and access to new talent. Roger joins me today to talk about gig-based customer service, the gig economy, the GoodGig® Charter, Limitless and how brands are leveraging gig-based customer service. This interview follows on from my recent interview – We should talk about moments that shatter rather than the moments that matter – Interview with Michael G. Bartlet…

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  • Roger Beadle - Limitless - GigCX And The Future Of Flexible CX

    November 24, 2022 · 📺 Mark Hillary

    Roger Beadle is the founder and CEO of Limitless. Roger is based in London, UK. Peter Ryan caught up with Roger to talk about GigCX and how it offers the opportunity to do more than just change how customer service agents are paid - hiring agents that love the brands they support is just one example. Flexible CX is about far more than just WFH.   / roger-beadle-96048410   https://www.limitlesstech.com/

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  • Highlights from the 2022 GigCX Report, with Roger Beadle and Megan Neale - GigCX Decoded, Ep 1

    September 07, 2022 · 📺 Limitless GigCX

    In the inaugural episode of the GigCX Decoded podcast, we dive into the 2022 GigCX Report and discuss the key takeaways from the findings of the research. Roger Beadle, CEO and co-founder of Limitless, and Megan Neale, COI and co-founder of Limitless, share why they started Limitless and Gig for Customer Experience (GigCX) phenomenon. They share why CX leaders should care about GigCX, what's driving organizations to adopt this new agile CX model, and the massive benefits it offers companies and organizations. Download the free 2022 GigCX Report: https://learn.limitlesstech.com/gig-c...

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  • The Transformation From Customer Service To GigCX With CEO Roger Beadle

    April 19, 2021 · 📺 The Congruity Group

    In this episode, Tony and Betsy speak with Roger Beadle, CEO and co-founder of Limitless Technology, a customer experience business dedicated to changing the way you view the traditional customer service model. Roger explains the GigCX model and the benefits of this crowd-sourcing technology that will make any CEO rethink their existing customer service roadmap.

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