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David Moss

Cofounder, Blue Prism

Search every verified David Moss interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a 2016 TEDxUCL talk, David Moss, cofounder of Blue Prism, discussed the concept of a "virtual workforce" to automate repetitive office tasks. He argued that service industries like banking and insurance waste human talent by having people perform mundane, robot-like data processing, and he contrasted this with manufacturing, which he said had increased productivity by 58% since 2009 while financial services productivity had fallen by 10%. Moss described the virtual workforce as software that operates like a player piano, taking over routine steps in complex processes so that human workers can focus on skills like empathy and decision-making. Moss stated that the delay in activating a mobile phone, for example, is not due to technological complexity but to outdated systems from the 1970s and 1980s that organizations avoid changing due to risk. He cited professors at the London School of Economics who advocate "taking the robot out of the human" by reassigning repetitive tasks to automation. Moss said that for consumers, this approach would mean faster service with fewer errors; for employees, it would mean more valued roles using human skills; and for organizations, it would bring consistency, scale, and improved productivity. He concluded that automation working in partnership with humans could harness talent and lead to better products, skills, and living standards.

Recent appearances

  • Introduction to the Blue Prism RPA Platform

    September 12, 2016 · 📺 SS&C Blue Prism

    Dave Moss, CTO and Co-founder of Blue Prism introduces the Blue Prism Robotic Process Automation (RPA) Platform and explains how the technology is used by accredited operational business teams to rapidly and cost effectively build their own process automations to support ever changing business initiatives and operational demands, within an IT governed framework. Visit us on our socials for more RPA and IA top tips and regular updates: ​​ 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/…

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  • 'Bringing AI to Life – Creating a Coherent Vision for Implementation' with David Moss (Blue Prism)

    June 21, 2016 · 📺 The AI Summit Series

    Our next speaker is Dave Moss he's CTO and founder of blue prism who's going to talk a little bit about pragmatic approaches to ...

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  • White Collar Robots: The Virtual Workforce | David Moss | TEDxUCL

    January 28, 2016 · 📺 TEDxTalks

    We are all familiar with physical, industrial robots, but what about robots that work in offices? In fact, they are already taking up posts around the world alongside their human counterparts. What opportunities does the Virtual Workforce present, and why are organisations choosing them to facilitate better service, faster growth and to react more quickly to market opportunities? This talk examines the art of the possible and how a Virtual Workforce can increase both the job satisfaction of human workers and transform the way that enterprises and global service providers deliver value. David…

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The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →