Gianluca Pereyra

Cofounder, Visor.ai

Search every verified Gianluca Pereyra interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Gianluca Pereyra, cofounder and CEO of Visor.ai, spoke at two November 2023 events about AI-driven customer service and AI compliance. At Visor Insights 2023 in Lisbon, he discussed how Visor.ai helps clients automate customer service channels and noted the company's involvement in a global consortium focused on responsible AI development, including a goal to create 25 new AI products by 2025. He also described AI as a "game changer" in the insurance sector, saying it could democratize profitability by giving smaller insurers access to better data and models, and emphasized the importance of listening to human operators and aligning technology with customer needs. At IDC Directions 2023, Pereyra addressed the challenges of AI compliance, particularly for generative AI. He stated that the EU's AI Act would likely not be implemented this year and could face a probationary period of over three years, while technology evolves monthly. He highlighted the growing role of compliance departments in organizations and the risks of non-compliance, including potential fines. He also suggested a future where AI might audit other AI for compliance and noted that differing internal concepts of AI can create confusion and slow adoption.