PRs Top Pros Talk...Developing Effective Brand Differentiation - Jennifer Temple, CCO, HPE
Jennifer Temple, Chief Communications Officer at Hewlett Packard Enterprise, reveals brand strategies she has learned since theΒ ...
Executive VP and Chief Marketing & Communications Officer, Hewlett Packard Enterprise
Search every verified Jennifer Temple interview, podcast appearance, and on-the-record quote β each transcript cross-checked by AI and human review to confirm speaker identity. In a September 2021 interview, Jennifer Temple, then Chief Communications Officer at Hewlett Packard Enterprise, discussed the company's brand strategy six years after its separation from the larger Hewlett-Packard business. Temple stated that the first step was to "inventory our stakeholders" and understand perceptions of the legacy brand and the new company, using benchmarking research and perception data to "architect a road map" for addressing misperceptions. She noted that many people did not understand HPE's role in cloud computing or recognize its philanthropic contributions. Temple described a shift in brand definition, saying that "brands are no longer defined by traditional advertising alone or by big marquee events" and that people now form opinions based on "one interaction at a time." She advocated for a culture where employees become brand ambassadors by understanding the company's vision, feeling empowered to take risks, and seeking continuous feedback. Temple also highlighted HPE's focus on connectivity and addressing digital divides, noting that 45% of the global workforce was still working remotely at the time.
“The first order of business in tackling a relevance question is really understanding where you stand. We did a bunch of benchmarking research, pulled all of our stakeholders, and had a lot of perception data both internally and externally. That gave us a chance to architect a roadmap for how to answer the questions peo...”
“Too many people didn't understand where we played in the cloud arena, for instance, and not enough people recognized the significant contributions we make to communities through philanthropy and technology. We weren't being recognized enough for our good deeds, if you will.”
“We've had a mantra through the last few months about assessing where we are, addressing what we can control, and adapting to whatever new realities have been thrust upon us. This approach has helped us be very flexible and nimble during the pandemic.”
“If 45% of our global workforce is still working remotely and that's not going to change anytime soon, connectivity first and foremost is essential. We can't do our work globally as citizens without that connectivity, so we're really focused on connecting people and addressing digital divides where they exist.”
Jennifer Temple, Chief Communications Officer at Hewlett Packard Enterprise, reveals brand strategies she has learned since theΒ ...
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