Connecting brand to demand in a zero-click world: Insights from Zoom CMO Kimberly Storin
How can a well-known B2B brand move beyond what customers think they already know? In this episode, Kimberly Storin, CMO of Zoom, explains how marketing teams can shift brand perceptions and influence B2B buyer journeys by bringing together brand marketing, demand generation, content, and customer advocacy. Brand perception takes shape differently today. As more buyers begin their brand research using AI tools and zero-click search, buyers often form preferences and decisions before they ever engage with a brand directly. Marketers today may see only a small portion of the buyer journey an…