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Laura Alber

President, CEO & Director, Williams-sonoma

Search every verified Laura Alber interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Laura Alber, president and CEO of Williams-Sonoma, discussed the company's first-quarter 2027 earnings on a May 2026 call, stating that the company "continue[s] to outperform on both top and bottom lines in this uncertain environment" including trade policy, tariffs, and interest rates. She said the company is not assuming a "meaningful housing recovery" and is planning for "continued volatility" across geopolitics, fuel prices, and trade policy, while guiding for 2 to 6% revenue growth and an operating margin of 17.5 to 18.1%. Alber noted that the company is "competing on the whole" of product design and exclusives, adding that the customer is "less price sensitive" in that context. She also highlighted growth in the Rejuvenation brand, describing it as having "double-digit comp growth" and the potential to become "our next billion dollar brand." In a separate May 2026 appearance at a Salesforce event, Alber discussed the company's adoption of the Agentforce 360 platform, including an AI assistant named "Olive" that is live on the Williams-Sonoma website. She said the technology will allow the company to answer customer questions "more accurately and faster," calling it a "gift of time" for customers. Alber also described the company's goal of making its websites convey "that same warm feeling that our stores give you."

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