Samuel Wilson

Chief Executive Officer & Director, 8x8

Search every verified Samuel Wilson interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Samuel Wilson, CEO of 8x8, discussed the company's fiscal 2026 fourth-quarter results during a May 19, 2026 earnings call. He stated that the company is "operating from a position of strength" and has a "clear strategy" that is "working" after four quarters of growth. Wilson described the company's approach as focusing on a "business communications platform discussion" rather than engaging in "dive-bomb pricing" conversations, which he said competitors favor. He noted that the market is "somewhere between 70, 80, 90 billion dollars in size" depending on the third-party analyst cited. Wilson commented on pricing models, saying that "as AI takes on more of the interactions, pricing needs to shift towards usage and outcomes" and that "per-seat pricing made sense when every interaction needed a human." Regarding capital allocation, Wilson stated his preference "in rank order" is to "acquire things that help us improve our customer outcomes, pay off debt, and then buy back stock number three." The company provided fiscal 2027 guidance, with Wilson noting it anticipates cash flow from operations of approximately $45 million to $52 million for the full year.