Jacqueline Welch

Executive Vice President & Chief Human Resources Officer, New York Times -cl A

Search every verified Jacqueline Welch interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a September 2024 appearance on the podcast "The Soul & Science of Talent," Jacqueline Welch discussed her approach to human resources and talent management at The New York Times. Welch described HR as "stewards of the institution as well as ambassadors of the employee experience," and said the role involves finding a middle ground between institutional needs and employee wants. She stated that the pandemic, the murder of George Floyd, and a divisive political environment created an "unprecedented" demand for HR presence. Welch said mental health support should be a year-round priority, not limited to awareness months. Welch outlined several principles for hiring and performance management. She said the New York Times "behaviorize[s] our values" in performance evaluations, including a pass-fail question on whether an employee acted in alignment with institutional values such as Independence, which she defined as doing "nothing that's going to contaminate the integrity of the journalism." Welch advised job seekers to demonstrate how they can add value to an institution rather than presenting a "generic brand." She encouraged employees to use midyear reviews to make "a bold declaration" of how they can positively impact the organization.