John Mullen

President, Guidewire Software

Search every verified John Mullen interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. John Mullen, President of Guidewire Software, spoke at the 2024 Monte Carlo Rendez-Vous conference about the pressure on reinsurers to earn their cost of capital. He stated that this pressure drives a focus on risk selection, pricing, and operational excellence, and that the industry must refine its criteria to deploy capital more efficiently. Mullen also discussed the evolving reinsurance landscape, saying that "unknown unknowns" are amplifying and that a collaborative portfolio management approach between primary insurers and reinsurers is needed. He argued that insurance professionals can no longer separate business expertise from technology expertise, and that successful leaders must embrace both. In a September 2024 interview, Mullen said that the "winners of tomorrow" must think about the convergence of operational excellence and speed to market. He noted that Guidewire is focused on its cloud platform and that over 100 customers are moving toward or are in the process of going live on the cloud. At the Guidewire Connections conference, Mullen thanked customers for their trust and said the company's strategic focus remains on delivering a platform to support the complete insurance life cycle. He stated that generative AI is not a new strategy for Guidewire but an opportunity to further its mission, and that the company expects "mostly human-in-the-loop productivity improvement."