H&R Block CPO discusses her org's hybrid work policy
Tiffany Scalzitti Monroe, H&R Block's chief people officer, discusses her company's hybrid policy and how it came to be. Check out ...
Chief People & Culture Officer, BLOCK H & R INC
Search every verified Tiffany Monroe interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Tiffany Monroe, Chief People & Culture Officer at Block (formerly H&R Block), has discussed the company's hybrid work policy in several professional appearances. Monroe stated that after surveying associates, approximately 85–90% of respondents were positive about remaining in a hybrid model. She said the company decided to be "hybrid friendly and remote friendly but not remote-first," encouraging associates in Kansas City to be in the office Tuesday through Thursday but leaving the choice to individual employees and their leaders. Monroe noted that the company saw retention benefits and recruiting upside from this approach, and that CEO Jeff Jones publicly declared the company would remain fully hybrid. She also discussed empowering employees to take "more calculative risks," describing a proprietary training program on decision-making that includes tools for assessing risk levels and encouraging employees to make decisions themselves. In personal appearances, Monroe has spoken about her Christian faith and her role as the daughter of Bishop JC Monroe of Abundant Life Church of God in Fayetteville, North Carolina. In a December 2024 video, she announced her decision to be baptized, stating that she had thought about the decision since childhood and felt she was "not truly living the way that God wanted me to." Monroe also operates Healing Hands Reiki and Spiritual Development Inc. in Atlanta, Georgia, which she described as offering Reiki courses, yoga classes, sound bath classes, and other conscious living programs. In a 2021 interview as Lane County Farm Bureau President, she discussed meeting with U.S. Agriculture Secretary Tom Vilsack about challenges facing Oregon specialty crop farmers, including ice storms, heat, and drought, and advocated for federal programs that do not require crop insurance as a qualifier for aid.
Tiffany Scalzitti Monroe, H&R Block's chief people officer, discusses her company's hybrid policy and how it came to be. Check out ...
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