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Sarah Acton

Chief Customer Officer, BILL Holdings, Inc.

Verified interview transcripts, podcast appearances, and direct quotes from Sarah Acton, Chief Customer Officer at BILL Holdings, Inc.. AI-verified speaker identity with full-text searchable transcripts.

Recent appearances

  • Coffee with BILL ☕️ featuring BILL customer Sleep in Heavenly Peace

    June 20, 2025 · 📺 BILL

    What happens when your nonprofit grows faster than your systems can scale? For Sleep in Heavenly Peace, expanding from a holiday project to 300+ chapters brought new financial complexities—especially as they took on over 200 bank accounts. In Episode 7 of hashtag#CoffeewithBILL, SHP Founder Luke Mickelson joins BILL Chief Customer Officer Sarah Acton to share how they streamlined spending, avoided mission creep, and built systems that allowed them to scale with heart. 🛏️🧡 He also opens up about the real-world lessons that helped him grow as a nonprofit founder. Grab a mug and cozy up. ☕ If…

    Watch on YouTube ↗

  • Episode #167: Moving Beyond being just a Service Provider with Sarah Acton

    May 26, 2025 · 📺 Thriveal CPA Network

    The world is constantly evolving. Clients are changing. That means we have to meet them where they are. Accountants are no longer strictly “service providers”. Go ahead…add “technology advisor” to your resume. It sounds scary, but it’s true. Accountants must start embracing new technology and AI in order to free up ourselves for the services that clients are actually wanting. “There’s an app for that” and our tech savvy clients know it, so we have to push past our own fears to meet them where they are…and that means more metrics, financial reporting, and advisory. Sarah Acton, Chief Customer…

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  • New Digital Way To Manage Business Finances

    February 20, 2025 · 📺 Business First AM

    Sarah Acton, Bill Brenden Martin, Joe Watch on TV! Click businessfirstam.com to find out where! Don't forget to Subscribe, Like and Share our channel - never miss an update!

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  • Tips offered for small businesses to optimize their finances

    February 14, 2025 · 📺 ABC12

    Sarah Acton and Brenden Martin from "Bill" offer tips and advice for businesses to maximize their finances.

    Watch on YouTube ↗

  • Coffee with BILL ☕️ featuring BILL customer Socialfly & Entreprenista

    January 20, 2025 · 📺 BILL

    Every day, SMBs demonstrate resilience, creativity, and adaptability in the face of constant change. But how do they turn their ingenuity and flexibility into real-world success? Find out in the next episode of hashtag#CoffeewithBILL, a video series where we sit down with our customers to hear their inspirational stories, first-hand. Each episode features a conversation with a different SMB customer and shines a spotlight on the challenges, opportunities, and decisions that shaped their business journey. Join us for episode 5, where BILL Chief Customer Officer Sarah Acton sits down with Cour…

    Watch on YouTube ↗

  • The Customer Whisperer: How to Build a Customer-First Organization

    November 21, 2024 · 📺 Hiline

    In this episode of Fiscally Awesome, Hiline CEO Matt Gardner chats with Sarah Acton, BILL's Chief Customer Officer and a customer whisperer who's gone from helping people DIY their homes to revolutionizing how small businesses handle their money. Sarah's career has more plot twists than a Netflix series – from running her own retail shop to driving growth at LinkedIn and now helping over 7,000 accounting firms make their clients' lives easier. If you're focused (or need to be!) focused on a customer-first approach, check out what Sarah has to say about: Why being "customer-obsessed" isn't ju…

    Watch on YouTube ↗

  • On Brand with Nick Westergaard - Centering the Customer at BILL with Sarah Acton

    July 29, 2024 · 📺 Nick Westergaard

    Sarah Acton is the Chief Customer Officer at BILL. Until recently she had been the Chief Marketing Officer. However, this is more than just a one-word title shift. It's a shift in the focus of BILL's branding, marketing, and sales efforts. We discussed all of this and more this week on the On Brand podcast. About Sarah Acton Sarah Acton, the Chief Customer Officer at BILL, brings more than 25 years of experience in marketing and brand-building work in both consumer and business markets. Prior to BILL, she led both marketing and sales at Athos, a wearables company in the athletic performance s…

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  • Episode 139: Resilience, Grit & Communication Can Get You Through the Ups & Downs with Sarah Acton

    February 13, 2024 · 📺 Amy Vetter

    Resilience, grit, and communication are your pillars to get through the greatest tribulation you will face, especially in business.

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  • 381: Having Integrity When Marketing to Small Businesses with Sarah Acton, CMO at BILL

    August 23, 2023 · 📺 Marketing Today with Alan Hart

    Sarah Acton is the Chief Marketing Officer at BILL and brings more than 25 years of experience in marketing and brand-building work in both consumer and business markets. She had an interest in marketing early on and started her career in media buying, then went back to business school, moved into consumer packaged goods, spent some time on the agency side, and eventually opened her own small business. After that, she returned to technology, where she was responsible for global brand oversight during pivotal periods of growth at LinkedIn and consumer marketing leadership at Yahoo!, then led bo…

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Other executives at BILL Holdings, Inc.

  • Rene Lacerte, Founder, Chief Executive Officer & Chairperson of the Board
  • Rinki Sethi, Vice President & Chief Information Security Officer

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