Financial futures: Trust, tech & tomorrow
Primerica Life Insurance Company of Canada’s CEO John Adams joins Insurance Business TV to reveal how the double Excellence Award winner is reshaping life and health coverage for middle-income Canadians. From new survey findings showing 68% are wary of using AI for personal financial tasks, to the growing demand for trusted human advice, we explore how the right blend of technology and personal guidance is redefining customer service in today’s market.