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Charles Giancarlo

Chairman & Chief Executive Officer, Everpure

Search every verified Charles Giancarlo interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Charles Giancarlo, Chairman and Chief Executive Officer of Everpure, appeared on CNBC's Mad Money on October 8, 2026, where he discussed the company's market performance and customer metrics. He stated that the company has been steadily gaining market share in the enterprise sector for 14 years, regardless of inflationary or deflationary conditions. Giancarlo noted that analysts were surprised by the company's forward-looking projections, particularly regarding its hyperscale business, which he described as "really exploding," with sales currently going to two hyperscalers and hopes to expand to more. Giancarlo also highlighted the company's customer focus, citing a net promoter score of 84, which he described as the highest in the industry and "the most important number in the company." He challenged host Jim Cramer to find another guest with a higher net promoter score, emphasizing that the company's customer-centric approach is not merely a slogan.

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Notable quotes

“We are very, very customer focused and with us that's not just a line. To give you a sense of that, if you're familiar and if your listeners are familiar with net promoter score, our net promoter score is 84. And Jim, I challenge you to get any other customer on your program that has a net promoter score higher than 80. It is the highest net promoter score in the industry and we're very proud of it. I often talk abou”

“We've been picking up market share in the enterprise now for 14 years very steady, you know whether it's been an inflationary market deflationary market, we just picking up market share all the time and we continue to do so. But I think what took the analyst by surprise was, you know, for the first time we sort of laid out the next several years and our hyperscale business is really exploding. So we're selling into t”

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